Ecom Express, a leading logistics player specialising in the e-commerce wanted to re-design their web presence and include tracking features to enhance their website. Under the mandate, their website was re-designed, integrating several features for tracking and managing shipments etc. An animated film was also developed showcasing the delivery process, highlighting the usage of technology at each step to ensure highest quality of servie to the customers.
The new website along with its enhanced functionalities resulted in better customer experience for the brand and helped the brand reiterate its position in the industry as a technology enabled logistics company. The company also experienced an increase in business.